Knowledge Base

• Enable Change Order State - enable ability to change the state of an order
  

• Order Statuses - specify which order statuses can be edited
  

• Comment is Visible in Customer Account - manage if comments for an order are visible to customers
  

• Enable Authorize.Net Payment Method Block on Order Details Page - format information about credit
  
  cart
  
  in order view page
  

• Re-Authorize Payment Automatically - if yes, then payment will be re-authorized automatically if the order's total increases after changes. If no, then you can manually select when to re-authorize payment
  

• Recalculate Shipping Amount - automatically recalculates shipping amount after updating items
  

• Confirm Edit Order Email - specify type of transactional email
  

• Confirm Edit Order Email For Guest - specify type of transactional email for guest checkout
  

• Order Status -
  
  Wait
  
  Confirmation
  
  - change order status when order wait confirm
  

• Order Status - Confirmed - change order status when order confirmed
  

• Order Status -
  
  Canceled
  
  - change order status when
  

  confirm
  

  
  
  canceled
  
  
  

• Edit Ordered Items Notification Email - select the email template used to notify customers of edits to their order
  

• Edit Ordered Items Notification For Guest - select the email template used to notify guest (non logged-in) customers of edits to their order
  

• Return Item to Stock - automatically return item to stock once removed from order
  

• Show Ordered Item Image - show product images for items ordered on order view page
  

• Validate Inventory - validate stock QTY when editing the QTY ordered for an item
  

• Enable Edit Coupon Code - allow coupon code for existing order to be edited
  

Custom Order Amount

• Enable Custom Amount - allow custom amount to be added to order
  

• Enable Custom Amount on Order Creation - allow custom amount to be added during checkout by admin
  

Default Value

• Auto Check "Confirm Edit" Checkbox - if Yes, the checkbox for "Confirm Edit" will automatically be checked anytime you go to make an edit
  

• Auto Check "Notify Customer" Checkbox - if Yes, the checkbox for "Notify Customer" will automatically be checked anytime you go to make an edit
  

• Auto Check "Recalculate Order Amount" Checkbox - if Yes, the checkbox for "Recalculate Order Amount" will automatically be checked anytime you go to make an edit
  

ORDER TABLE

• Enable / disable
  
  custom order grid
  

• Select and arrange order of columns to display order information. Options in the right column will appear on the Order Grid once saved
  

• Specify
  
  colors
  
  for specific statuses
  

• Anchor the header when scrolling down the page
  

• Enable / disable
  
  showing sales totals at the bottom of your order table. 
  

• Select which order totals you would like to appear at the bottom of your order table
  

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CUSTOMER ORDER TABLE

Customer Orders Table

• Rearrange, remove, or add columns to the orders grid that customers view in their account
  

Customer Recent Orders Table

• Rearrange, remove, or add columns to the orders grid that customers view in their account
  

Recent Orders Count

• Specify the number of recent orders to show to the customer by default
  

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DELETE ACTIONS

DELETE ORDERS


Enable

• Enable ability to delete orders
  

Orders Statuses

• Specify which order statuses can be deleted
  

Delete Downloadable Products

• Choose whether or not downloadable products will be removed from customer's account after an order has been deleted
  

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DELETE INVOICES

Enable

• Enable ability to delete invoices
  

Allow Deletion of Related Credit Memos

• Enable ability to delete related credit memos with invoices
  

Invoice Statuses

• Specify which invoice statuses can be deleted
  

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DELETE CREDIT MEMOS

Enable

• Enable ability to delete credit memos
  

Credit Memo Statuses

• Specify which credit memo statuses can be deleted
  

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DELETE SHIPMENTS

Enable

• Enable ability to delete shipments with an order
  

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SETTLEMENT REPORT

Default

• Limit Period - choose to limit the date range the report automatically displays
  

• Show Last "X" Days - if limiting the
  
  report
  
  period, then enter
  
  the amount of
  
  days to limit the report by
  

Connection

• Status - view connection status with your Authorize.Net account: 
  

• Connected successfully
  

• User authentication failed due to invalid authentication values
  

• Use Standard Authorize.net - choose to either enter account credentials or use existing account configured in Authorize.Net payment method area
  

Email Reports

Auto Reporting

• Enable - if yes, specify frequency on automatically generating the report and emailing to the specified recipients
  

• Start Time - designate what time reporting and emails should start
  

• From Last "X" Days - Report on the last "X" number of days
  

Default Settings

• Email Template - select the email template used to deliver the report via email
  

• From Email - enter the email address sending the report
  

• To Email - enter email addresses the will be used as default recipients of the email. When sending the report you remove these emails or add additional emails if needed
  

• Report File Type - select the file type used to export and email the report