The instructions below detail how to view and manage a recurring subscription from 2 locations:
2. Managing subscriptions via frontend
(customer)
1. Go to Catalog -> Subscriptions -> Subscriptions
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2. This table displays all of the subscriptions that have been purchased within your store
- Note: you can filter, ascend, and descend each column in the table to locate a specific recurring profile for a customer
3. Select a specific subscription to view specific details of the subscription
4. In the General tab you are able to view the specific information related to the subscription
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5. In the Related Orders tab you will be shown any and all orders that have been generated for this specific subscription
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1. Login to a customer account on the frontend of your website
2. Go to My Account -> Subscriptions to view all of your purchased subscriptions for that store
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3. Select a specific subscription to view and manage the details
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4. Customers are able to review and modify any of the information provided in their subscription.
- Schedule
- View time elements related to their subscription
- Cancel their subscriptionall together
- Payment
- View the current amount being charged to their credit card
- Add a new card to their recurring payment
- Shipping
- Change the address being used to ship the recurring product to
- Modify the shipping method and frequency
- Product
- Reconfigure the productconfiguration / customoptions